Business intelligence can be defined as all coordinated actions of research, processing, acquisition, storage and dissemination of information useful to economic actors.
Its role consists, among other things, in setting up a permanent innovation policy to enable companies to remain competitive on a market that has become increasingly complex and globalized.
To innovate, a company must improve internal communication and create good relations with its stakeholders. The mastery of information is one of the key factors of the company's success, and an aid to decision making. For this, risk management is essential. Such process involves all the company's behaviors and plays a major role in defining its strategy.